REFUND POLICY

Damaged or Defective Items

We take pride in the quality of our hats and want you to love your purchase.

If you receive a damaged or defective hat, please contact us within 14 days of receiving your order. We will gladly replace the item at no additional cost to you.

If the exact product is no longer in stock and cannot be replaced, we will review your claim and respond within 1–2 business days with further instructions, which may include an alternative replacement option or a full refund.

To report a damaged or defective item, please email us at Bknight1640@gmail.com with your order number, a brief description of the issue, and clear photos of the hat showing the damage or defect.